Coaching: return on investment -
Johnson, H. (2004) The ins and outs of executive coaching. Training, 41 (5), 36-41
Conflict Resolution -
Elizabeth Elliott and Robert Gordon (editors), (2005) ‘New directions in restorative justice: issues, practice, evaluation‘. Cullompton: Willan
Training -
Adair, J. (2006) Effective leadership. London: Chartered Institute of Personnel and Development
Counselling for depression/anxiety -
Cape, J.; Whittington, C.; Buszewicz, M.; Wallace, P. & Underwood, L. (2010) ‘Brief psychological therapies for anxiety and depression in primary care: meta-analysis and meta-regression’. www.biomedcentral.com/1741-7015/8/38
Managing emotions -
James J. Gross & Ross A. Thompson ‘Emotion Regulation: Conceptual Foundations’ in Gross, J.J. (editor) (2007) ‘Handbook of emotion regulation’. New York: The Guilford Press
[Google Books Link]
Achilles syndrome -
Petruska Clarkson (1994) The Achilles Syndrome: The Secret Fear of Failure Shaftesbury: Element.
Miller – ‘giving psychology away’
Miller, G.A. (1969). ‘Psychology as a Means of Promoting Human Welfare’, American Psychlogist, 24, pp.1063-1075.